Shipping policy

Last Updated: October 26, 2026

Thank you for shopping with Plush Fashion Hub. We are dedicated to delivering your orders efficiently and securely.

1. Order Processing Time: In-stock orders are processed within 1–3 business days (excluding weekends and holidays) after your payment is successfully authorized. Made-to-order items (like our custom-printed hoodies and tees) are printed just for you and take 2–5 business days to produce before they ship. During high-volume seasons or major promotions, processing times may be extended. You will receive an automated email confirmation once your order has entered the processing phase.

2. Estimated Delivery Timelines: Delivery timelines begin after your order has been processed and shipped:

United States (Domestic): 5-10 business days
International Orders: (varies by destination and customs clearance)

3. Shipping Rates & Calculations: Shipping costs are calculated at checkout based on order weight, destination, and selected method. FREE SHIPPING STOREWIDE on all U.S. orders $75+ (applied automatically at checkout).

4. Tracking & Order Visibility: A Shipping Confirmation Email with your tracking number will be sent upon shipment. Please allow 24–48 hours for the carrier to update tracking status.

5. International Shipping & Customs: Customs duties, taxes, and import fees are the sole responsibility of the customer. Plush Fashion Hub is not responsible for delays caused by customs authorities.

6. Address Accuracy & Delivery Issues: Ensure your shipping address is correct at checkout. We are not liable for packages delivered to an incorrect address. Return-to-sender packages will require additional shipping costs to resend.

7. Lost, Stolen, or Damaged Packages: If tracking shows "Delivered" but you haven't received your item, please wait 3 business days before contacting us. For claims, email info@plushfashionhub.com.

8. Contact Information: Email: info@plushfashionhub.com