Shipping Policy
Last Updated: October 26, 2026
Thank you for shopping with Plush Fashion Hub. We are dedicated to delivering your orders efficiently and securely.
1. Order Processing Time: In-stock orders are processed within 1–3 business days (excluding weekends and holidays) after your payment is successfully authorized. Made-to-order items (like our custom-printed hoodies and tees) are printed just for you and take 2–5 business days to produce before they ship. During high-volume seasons or major promotions, processing times may be extended. You will receive an automated email confirmation once your order has entered the processing phase.
2. Estimated Delivery Timelines: Delivery timelines begin after your order has been processed and shipped:
- United States (Domestic): 5-10 business days
- International Orders: (varies by destination and customs clearance)
3. Shipping Rates & Calculations: Shipping costs are calculated at checkout based on order weight, destination, and selected method. FREE SHIPPING STOREWIDE on all U.S. orders $75+ (applied automatically at checkout).
4. Tracking & Order Visibility: A Shipping Confirmation Email with your tracking number will be sent upon shipment. Please allow 24–48 hours for the carrier to update tracking status.
5. International Shipping & Customs: Customs duties, taxes, and import fees are the sole responsibility of the customer. Plush Fashion Hub is not responsible for delays caused by customs authorities.
6. Address Accuracy & Delivery Issues: Ensure your shipping address is correct at checkout. We are not liable for packages delivered to an incorrect address. Return-to-sender packages will require additional shipping costs to resend.
7. Lost, Stolen, or Damaged Packages: If tracking shows "Delivered" but you haven't received your item, please wait 3 business days before contacting us. For claims, email info@plushfashionhub.com.
8. Contact Information: Email: info@plushfashionhub.com
Delivery
Options and timings show at checkout, before you commit.
Return policy
See our return policy for eligibility, time limits, store credit, fees and exclusions.
Real people answer
Contact us with questions about a product or your order.